Last updated: October 6, 2026
blocker1 is committed to handling customer and transaction information responsibly. This page explains the security measures we use, the information we may request, and the steps customers should take to protect themselves.
1. Secure Website Connection
Our website uses HTTPS and TLS encryption to protect information while it is being transmitted between your browser and our website.
Encryption during transmission reduces the risk of interception, but no website, messaging service or storage system can guarantee absolute security.
2. Information Requested on the Initial Form
Our initial quote form may request:
- Gift card brand;
- Face value or remaining balance;
- Issuing country or region;
- Your WhatsApp number or other contact details;
- Additional information you choose to provide.
The initial quote form does not request a complete gift card number, PIN, claim code, redemption code, bank password or one-time password.
Do not send complete gift card credentials before receiving a written quote and an authorised verification request from blocker1.
3. Gift Card Verification
Before purchasing a gift card, we may request information reasonably necessary to verify:
- The card's brand, region, currency and balance;
- That the card is active and eligible;
- That you are the lawful owner of the card;
- How the card was obtained;
- That the transaction does not involve fraud, theft, unauthorised payment, money laundering or other unlawful activity.
Depending on the transaction, we may request a purchase receipt, partial card image, identification document or other proof of ownership.
We do not claim to be the card issuer, and we do not guarantee direct access to any brand's private issuing system.
4. Handling of Sensitive Card Information
Access to sensitive card information is limited to personnel and service providers who reasonably require it to review or complete the transaction.
We aim to collect only the information necessary for the transaction. Sensitive card credentials should not be retained longer than reasonably necessary to complete verification, resolve a dispute or satisfy a legal requirement.
5. Access Controls
Where reasonably available, we use administrative and technical controls designed to reduce unauthorised access, including:
- Restricted staff access;
- Account authentication;
- Access logging;
- Device and account security controls;
- Security monitoring;
- Regular review of access permissions.
These measures reduce risk but do not eliminate all possible security threats.
6. Messaging Services
blocker1 may communicate through the official WhatsApp, Telegram or email accounts listed on our Contact page.
Messages sent through third-party platforms are also governed by those platforms' privacy and security practices. Do not communicate with accounts that are not listed on blocker1.com.
A blocker1 representative will never ask you to:
- Disclose a bank password;
- Share a one-time password;
- Install remote-access software;
- Pay an upfront fee to unlock a quote;
- Send money to obtain employment, a loan, a prize or an investment return.
7. Payment Safety
Before completing a transaction, you will receive a written quote showing:
- The gift card being reviewed;
- The quoted purchase amount;
- The payment method;
- Any applicable fee or deduction;
- The expected payment time;
- Any conditions that may change or invalidate the quote.
Supported payment methods are listed in our Terms of Service and must match the payment method used in the actual transaction.
Never rely on a payment promise that is inconsistent with the written quote.
8. Service Providers
We may use third-party providers for website hosting, communications, fraud prevention, analytics, transaction verification or payment processing.
We limit the information provided to these parties according to the service they perform. Third-party providers maintain their own systems and may process information in countries different from your country of residence.
More information is available in our Privacy Policy.
9. Security Incidents
If we become aware of a security incident affecting personal information, we will investigate the incident and take reasonable containment and remediation measures.
Where required by applicable law, we will notify affected individuals and relevant authorities.
10. Reporting a Security Concern
Report suspected impersonation, unauthorised access, data exposure or fraudulent use of the blocker1 name to:
Email: support@blocker1.com
Legal operator: blocker1 is the trading brand of Luo Han (Rohan) Studio, a registered individual business in China
Registered address: Room 2101, Building 13, Guangliangyuan, Lane 210, Liangcheng Road, Liangcheng Xincun Subdistrict, Hongkou District, Shanghai, China
Please do not include a complete gift card code, PIN, bank password or one-time password in the initial security report.